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Return & Exchange

  • Vanya has a strict no-refund policy.
  • Our exchange policy is valid within 3 days from the date you have received the item. Applicable (only for those items in which the article is found defected on arrival.)
  • Sale items cannot be exchanged. For any inquiry or complain about the product kindly contact us via email at info@vanya.pkor via call at +92-321-3566-666.
  • Used, Damaged or washed product will not be exchanged at any case.
  • Choose size of the dress wisely once you place the order as it will not be exchanged once you receive it!
  • No exchange/return for international orders.
  • In case of lost shipment, customer must email us complete order details on info@vanya.pk or call us at +92-321-3566-666 if the inquiry panel confirms your claim, your product will be replaced.