Order Cancellation Policy

Once a paid order is placed, our fulfilment process begins immediately. For this reason, we cannot accept cancellations. All paid orders are considered final.

Exceptions to Our Policy

In the rare event that a cancellation is approved by our team, a 25% cancellation fee will be deducted from your refund. This fee helps us cover the costs associated with payment processing, fulfilment, and restocking.

If you believe your situation warrants an exception, please contact us immediately at customer.care@vanya.pk with your order number and a brief explanation.

This policy does not affect your rights under our standard [Refund / Exchange Policy] if you wish to return or exchange an item after it has been delivered.